Our Tulum Story
Ten years ago, my husband, a Colorado native, and I, from Mexico City, were searching for a unique place to tie the knot. I knew I had to show him what I considered Mexico's most beautiful beach. We came to Tulum, and he fell in love instantly. We were married on the beach and it quickly became our special place. We bought a couple of properties and returned every year.
As US residents, we entrusted our properties to various management companies. We tried experts in Playa del Carmen, and even highly-regarded local businesses, but none quite fit. Their hands were full with growing demand, and our properties often felt like just another number on their list. Communication was slow, and maintenance issues were overlooked. One of our properties deteriorated so badly that we had to come down to Tulum to fix it ourselves. This experience led us to relocate to Tulum permanently.
We realized that the standards we held for our US properties were not being met in Mexico. While the services might be different, there was a clear need for improvement in communication, professionalism, and security.
Why us?
My name is Montse, and my husband is Eric. We're both bilingual, and he has a background in cybersecurity and programming, while I have a background in project management, change management, and a master's in digital marketing. With over five years of experience managing our own properties in both the US and Mexico, we decided to start Tulumi Management to offer a personalized and unique solution to your property management needs.
We pride ourselves on providing exceptional, personalized service to both owners and guests. We carefully select the properties we manage and limit our portfolio to ensure we can deliver the highest quality of service.
We also meticulously select our cleaning and maintenance teams, giving you peace of mind that your property is in the best possible hands.
We treat your investment as if it were our own. We understand the frustration of feeling in the dark about a significant investment. That's why we take the burden off your shoulders, so you can rest assured that your property is in the best care.
